1. WARRANTY/CLAIMS

The Customer is always entitled to legal warranty rights for a period of two years from the date of delivery of the product, under the terms and conditions of the law. If you purchased products not manufactured by ALFASTANDARD, you may be entitled to additional warranty conditions from the original manufacturer. The Customer may not claim any additional warranty beyond that to which they are entitled under the legal warranties or ALFASTANDARD, or the manufacturer's warranty.
Under ALFASTANDARD's additional warranty for its own-brand products, claims may be made regarding material or manufacturing defects. A valid claim will result in free repair or replacement of the Products, at ALFASTANDARD's discretion. If repair or replacement is not possible or reasonable, considering the costs involved, ALFASTANDARD is obliged, as a final remedy, to reimburse the costs. In the event of any claims for payment of damages or costs, the Liability and Compensation article applies.
After reporting the defect, the Customer must allow ALFASTANDARD to inspect the Products. Inspection of the defective Product takes place at the location where the Product is located at the time, or at ALFASTANDARD's facilities, at ALFASTANDARD's discretion. Transportation/return costs are borne by ALFASTANDARD, unless the warranty claim is denied, in which case the Customer must pay the transportation costs.
Any defects in the Products that result from normal wear and tear or any other external cause, such as, but not limited to, damage caused by transportation by the Customer, incorrect use, or if the Customer has made any repairs to the product without the prior written authorization of ALFASTANDARD, will not be covered by the warranty, unless such use or such repairs are inherent to the use of the Products.
We recommend that you write down the Product's serial number and keep it together with the invoice/purchase receipt, as it may be requested in the event of future warranty claims.
2. LIABILITY AND INDEMNIFICATION
ALFASTANDARD's liability is limited to the extent permitted by law. ALFASTANDARD will never be liable for any damages to the Customer if:
a. Damages result from non-compliance with the manufacturer's liability, unless ALFASTANDARD is legally responsible under the law;
b. The damages are indirect and/or consequential damages.
Notwithstanding the foregoing, or any other provision of these Terms, nothing in these Terms excludes or limits in any way ALFASTANDARD's liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, for any matter in respect of which it would be illegal for ALFASTANDARD to exclude, or attempt to exclude, its liability.
If damages occur, the Customer is obliged to limit, as far as reasonably possible, any further or other damages.

3. RIGHT OF RETURN / RESOLUTION
The Customer has the right to withdraw from the contract (applies to the act of purchase or order) within 14 days from delivery, in accordance with the terms below:

a. Right of Withdrawal

For distance purchases, the customer may cancel the purchase (rescind the contract) after delivery of the product, having 14 consecutive days to notify their withdrawal. The period begins on the date the product is received or, for services, on the date the contract is signed.

How to exercise the right:

Send an unequivocal statement (by email, mail or fax) to:

ALFASTANDARD

25th of April Street, No. 66, 2050-317 Azambuja, Portugal

T: (+351) 218 860 169 | Email: hello@autotest-the-original.com

Include in the order:

- Full name;

- CPF;

- Invoice number.

b. Effects of the Resolution

- We will refund all amounts paid (including standard delivery costs), unless you have chosen a more expensive shipping method.

- The refund will be processed within 14 days after communication of the resolution, using the same payment method or bank transfer (proof of IBAN required).

- The refund may take 5 to 10 business days to appear on your statement.

- Refunds will only be made after receipt of the products or proof of shipping.

c. Return of Items

- Mandatory conditions for returns to be accepted:

I. Products in perfect condition, without damage or signs of use;

II. Original packaging intact and sealed;

III. Inclusion of all accessories, manuals and associated offers;

IV. The product must be returned accompanied by the original invoice;

V. Only a pack may be returned in its entirety. If the customer wishes to return a product that belongs to a pack, they must return all the products that make up that pack;

VI. Return shipping costs are always the customer's responsibility.

- Process:

- The customer must make the products available for collection within 14 days after notification of the resolution.

- Upon request, ALFASTANDARD can organize collection (subject to prior acceptance).

d. Responsibility and Warranty

- The customer is only liable for damage caused by improper handling (in addition to normal product inspection).

- All products are guaranteed to be of quality in accordance with industry standards.

e. Precedence of Terms

- These conditions apply only to end consumers (individuals without commercial purposes) and prevail over the General Terms of Sale for cases not covered.

RETURN CONDITIONS

- Deadline: 14 days after delivery confirmation.

- Requirements:

- Product and packaging unchanged;

- Return with original invoice and all items in the pack (if applicable).

- Costs: Shipping at the customer's expense.

EXCLUSIONS (no refund)

Medicines

Self-tests

Dietary supplements

Food (including milk, baby food, jars, among others)

Intimate hygiene products (such as toothbrushes, menstrual cups, etc.)

Orthopedic articles with customized measurements

Compression stockings

Note: ALFASTANDARD reserves the right to refuse returns outside the above conditions.

4. PRIVACY POLICY
The Privacy Policy describes how cHttps://pharmacareonline.co.uk/ (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
a. Collection of Personal Information
When you visit the Site, we collect information about your device, your interactions with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we identify information that can uniquely identify an individual (including the information below) as “Personal Information.” Please see the list below for more information about what personal information we collect and why.
Information from the device
• Examples of Personal Information collected: browser version, IP address, time zone, cookie information, what websites or products you view, search terms, and how you interact with the Site.
• Purpose of Information Collected: To load the Website accurately and to perform analytics on Website usage to improve our Website and customer service.
• Origin of information collected: Collected automatically when you enter our Site using cookies, log files, web beacons, tags or pixels.
• Disclosure for a business purpose: Shared with our partner, Shopify.
Information from the Request
• Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card number), telephone contact when applicable.
• Purpose of Information Collected: to provide you with products or services and to fulfill our contract, process your payment information, arrange for shipping and provide you with invoices and/or order confirmations, communications, assess our orders for potential risk of fraud and where applicable, and express interest with us to receive information or advertising relating to our products or services.
• Origin of information collected: the consumer.
• Disclosure for a business purpose: Shared with our partner, Shopify.
Information from customer support
• Examples of Personal Information collected: information referenced above
• Purpose of Information Collected: Provide customer support
• Origin of information collected: the consumer.
• Disclosure for a business purpose: Shared with our partner, Shopify.
b. Sharing of Personal Information
We share your personal information with service providers to help us perform our services and fulfill our agreements, as described above. For example:
• We use Shopify to support our online store. You can read more about how Shopify uses your personal information here: https://www.shopify.com/legal/privacy.
• We may share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
c. Promotional messages
When you register on our Website, you can opt-in to receive promotional communications. You can then opt out of receiving these communications at any time by clicking the "unsubscribe" link at the bottom of any marketing email or by updating your Message Preferences when you log in to your account. The change may take up to 7 days to take effect. From that point on, you will only receive promotional emails again if you change your Message Preferences again.
d. Use of Personal Information
We use your personal information to provide our services, which includes: offering products for sale, processing payments, shipping and verifying your order, and updating you on new products, services, and offers.
e. Legal Basis
Under the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal information based on the following legal bases:
• Your consent;
• The execution of the contract (understood as the registration of the order) between the consumer and the website;
• In compliance with our legal obligations;
• To protect your legal rights;
4.1 FILE AND PRIVACY
The contract (contents) will be archived by ALFASTANDARD. After completing your order, you can retrieve the information related to it. Your order record will be sent by email. We recommend that you print or save this record.
When you make a request through the Site, we will retain your Personal Information for our records unless and until you ask us to delete this information. For more information about how we use your Personal Information, please visit the following Privacy Policy.
Automated decision making
If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (which includes profiling) where such decision-making has a legal effect or otherwise significantly affects you.
ALFASTANDARD does not participate in fully automated decision-making that has a legal or significant effect using customer data.
Our processor Shopify uses limited automated decision-making to prevent fraud that has no legal or significant effect on the consumer.
Services that include automated decision-making elements include:
• Temporary denylist of IP addresses associated with repeated failed transactions. This denylist persists for a small number of hours.
• Temporary denylist of credit cards associated with denylisted IP addresses. This denylist persists for a small number of days
5. GDPR (GDPR - European Data Protection Regulation)
If you are a resident of the EEA, you have the right to access your Personal Information, to port it to a new service, and to ask that your Personal Information be corrected, updated, or deleted. If you would like to exercise these rights, please contact us at:
Tel.: (+351) 218 860 169
E-Mail: hello@autotest-the-original.com
Your personal information will initially be processed in Ireland and then transferred outside of Europe for storage and further processing, including to Canada and the United States. For more information on how data transfers comply with the GDPR, see Shopify's GDPR article: https://help.shopify.com/en/manual/your-account/privacy/GDPR.
a. Cookies
A cookie is a small amount of information downloaded to your computer or device when you visit our Website. We use several different cookies, including functional, performance, advertising, and social media or content cookies. Cookies improve your browsing experience by allowing the website to remember your actions and preferences (such as login and region selection). This means you don't have to re-enter this information every time you return to the website or navigate from one page to another. Cookies also provide information about how people use the website, for example, whether this is their first time visiting or whether they are a frequent visitor.
We use the following cookies to optimize your experience on our Site and to provide our services.
How long a cookie remains on your computer or mobile device depends on whether it is a "persistent" or "session" cookie. Session cookies last until you stop browsing, while persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and expire between 30 minutes and two years from the date they are downloaded to your device.
You can control and manage cookies in several ways. Please note that removing or blocking cookies may negatively impact your user experience and may prevent parts of our website from being fully accessible.
Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through browser controls, usually found in the "Tools" or "Preferences" menu. More information on how to modify your browser settings or how to block, manage, or filter cookies can be found in your browser's help file or at websites such as www.allaboutcookies.org.
Blocking cookies may not completely prevent how we share information with third parties or our advertising partners.
b. Do Not Track
Because there is no industry consensus on how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your search engine.
c. Changes
We may update this Privacy Policy to introduce, for example, changes in practices or for other operational, legal, or regulatory reasons. It is your responsibility to review our website for changes.
d. Contact
Your contractual partner for all agreements concluded through the Site is:
ALFASTANDARD, (hereinafter referred to as: “ALFASTANDARD”, “we” or “us”), Rua 25 de Abril nº66, 2050-317 Azambuja, Portugal T: (+351) 218 860 169
Tel.: (+351) 218 860 169
E-Mail: hello@autotest-the-original.com
INFARMED parapharmacy registration: 00052/2023
CNPJ / VAT: PT 515973181
For questions, complaints, and claims, please contact our customer support department Monday through Friday, 8:30 a.m. to 7:00 p.m., by phone at 218 860 169 or by email at info@pharmacareonline.pt. If we are unable to resolve your question or claim immediately, you will receive a response by email within 5 business days.
Last updated: 24/10/2025
If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority, where you can contact your local data protection authority.
6. GENERAL TERMS AND CONDITIONS
This website is operated by ALFASTANDARD. Throughout the site, the terms "we," "us," and "our" refer to ALFASTANDARD. ALFASTANDARD makes this website, including all information, tools, and services available to consumers, available conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
a. These general terms and conditions, including all other terms and documents referred to herein (hereinafter referred to as “Terms”) apply to all agreements and any other (legal) relationship between ALFASTANDARD and consumers (hereinafter referred to as “Customer”, “you” or “your”) formalized through the Website info@pharmacareonline.pt (hereinafter referred to as “Website”).
b. Before ordering any product on our Website, please read these terms carefully and print or save a copy for future reference. By using any part of the Website, the consumer agrees to and accepts these General Terms and Conditions. If you do not agree to all the terms and conditions of this agreement, you may not use the Website or any services provided through it.
c. These General Terms and Conditions apply to all users of the website, including, without limitation, users who are suppliers, customers, merchants and/or content contributors.
d. Our Website is intended for use by citizens residing in Portugal and abroad.
e. All products are supplied directly by ALFASTANDARD without the involvement of third parties except the carrier.
f. ALFASTANDARD reserves the right to review and change the General Terms and Conditions at any time without prior notice. The General Terms and Conditions are effective upon posting on the Website. It is the consumer's responsibility to check this page periodically for changes. Using the services or accessing the Website after any changes are posted constitutes acceptance of those changes.
g. Any new features or tools added to the current store will also be subject to the General Terms and Conditions. The consumer can consult the most current version of the Terms at any time on this page.
Our website is powered by Shopify Inc which provides the online e-commerce platform that allows us to sell our products and services.
We reserve the right to refuse service to anyone for any reason at any time.
Your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
By agreeing to these General Terms and Conditions, the customer declares that he/she is of legal age in the country of his/her residence and that he/she has given us his/her consent to allow any of his/her minor dependents to use this website.
Our products must not serve any illegal or unauthorized purpose or violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.
7. OFFER AND AGREEMENT
Unless otherwise stated, the offers and promotions contained on the Website do not imply any obligation. Once the payment process on the Website is completed, all orders are subject to acceptance by ALFASTANDARD, and the agreement between you and ALFASTANDARD will only be formalized when ALFASTANDARD begins to fulfill the Agreement within 5 (five) days after the order. If the Products ordered are no longer available, ALFASTANDARD will inform you of this fact and reject the order.
All statements on the Website regarding values, measurements, descriptions, and/or other designations are made with care, but serve solely for the purpose of identifying the products and are estimates, unless expressly stated otherwise. Obvious errors, such as pricing errors, calculation errors, or typographical errors in offers, promotions, folders, brochures, catalogs, order confirmations, invoices, and other written statements by ALFASTANDARD are not binding.
ALFASTANDARD provides you with appropriate, effective, and accessible technical means to identify and correct filling errors. Before completing your order, you can change your contact information, delivery address, payment information, and/or remove or modify products in your shopping cart by clicking the "edit" or "remove" options. Once you are satisfied with the information on the checkout page, click "Confirm Order" to proceed with the purchase of the selected products.
The values/prices shown are in euros and include VAT. The prices shown are exclusive to purchases made through this Website (https://pharmacareonline.pt/). The availability of products displayed on the Website is limited to current stock. Prices and other descriptions are subject to change without notice, including due to restocking.
1. SHIPPING AND DELIVERY POLICY
a. DELIVERY COSTS
In addition to the purchase costs of the ordered Products, the Products are shipped from our distribution center, there is no possibility of refusing delivery or the costs related to it.
Delivery costs are clearly indicated on the Website during the checkout process. For deliveries outside of Portugal, delivery costs will be calculated and communicated at the time of order confirmation.

 

a. DELIVERY AND COLLECTION
We will make every effort to inform you of the expected delivery dates when you place an order. The Customer accepts that the maximum delivery time may be 7 days, but never more than 7 days. Products will only be delivered after approval of the Customer's (contact) information. If, for example, the information does not comply with Article 1.1 of these Terms, ALFASTANDARD has the right to terminate the contract, in which case you will be informed by email or letter.
6.3 If any item is damaged or missing from your order, please contact us at 218860169 within two months of delivery or, if the order was delivered to a collection point for collection by the customer, within two months from the date the customer picked up the items from the store. Damaged products must be made available or left at a collection point for collection by ALFASTANDARD without undue delay and, in any case, within 14 days from the day the Customer contacts us, unless otherwise agreed upon.
6.4 Products are delivered to the location specified at the time the order is placed and the products ordered. Ownership of the goods passes to the Customer upon full payment of the price and any other amounts. The risk of loss or damage to the goods passes to the Customer upon delivery.
6.5 The Products will be delivered (by a carrier) to the address provided by the Customer. Delivery times are indicated on the Website and during the ordering process. If you choose to place your order in more than one ordering process, different delivery times may apply.

6.6 Delivery to the Mainland
6.6.1 Deliveries are made between 9:00 AM and 6:00 PM, and it is not possible to specify the exact time, including orders delivered to ALFASTANDARD pickup locations for customer pickup. After shipping, you will receive an email with more information about shipping and delivery conditions.

For delivery to a pickup location, the order is only available for pickup after you receive an email confirming that the order is available for pickup. This email must be printed and presented upon pickup.

The delivery driver requires a signature for all items, and if you are unavailable to accept delivery, please be aware that items cannot be left in driveways, porches, or other locations outside the home.

When placing your order, please indicate the delivery floor. Please also note that we cannot deliver to PO boxes or P.O. boxes. An invoice is sent with the order, and the driver will ask for identification upon delivery.

Deliveries are made throughout mainland Portugal, including the following districts: Aveiro, Beja, Braga, Bragança, Castelo Branco, Coimbra, Évora, Faro, Guarda, Leiria, Lisbon, Portalegre, Porto, Santarém, Setúbal, Viana do Castelo, Vila Real and Viseu.

6.7 Delivery to the Islands
6.7.1 As a rule, shipments are handled by the carriers ALFASTANDARD works with. Shipping costs are calculated based on the weight of the items (see table). You will be informed of the amount upon order confirmation. Delivery costs are not included in the total amount displayed on the Website until the order is confirmed.

b. DAMAGE DURING DELIVERY
If the Products are delivered with visible (transport) damage, please notify the carrier immediately and contact our customer service department as soon as possible. Failure to do so will not affect your rights (to any warranty claims), but doing so will help us file a complaint or claim with the carrier or your insurer.

1. PRICES AND PAYMENTS
The applicable prices are the product prices displayed on the Website. All prices are gross prices (including VAT) in € (Euros). The VAT amount is displayed in detail at the time of order completion. You can pay by Credit Card,
a. Credit Cards
We accept the following credit cards: Visa and Mastercard. The amount will be debited from your card when ALFASTANDARD accepts your order.
Your order will be processed as soon as we receive payment.
Please keep in mind that payment for the Products must be made at the time you place your order.
When paying by credit card, the responsible authority for providing the service is STRIPE. No credit card information is provided to ALFASTANDARD, and completion of the transaction is subject to your acceptance of the terms and conditions, which constitute a separate contractual relationship between you and your bank. Please ensure you agree to the terms and conditions before choosing to pay by credit card.
b. SUSPENSION
The right to suspend any payment can only be exercised if your (counter-)claim concerns the same contract.
c. CHANGES IN SERVICE AND PRICES
Prices for our products are subject to change without notice.
We reserve the right to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We will not be liable to you or any third party for any modification, price change, suspension or discontinuance of the Service.
d. BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order placed on our website. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the email and/or billing address/phone number provided at the time the order was made.
You agree to provide current, complete, and accurate account and purchase information for all purchases made at our store. You agree to update your account and other information, including your email address, credit card numbers, and expiration dates, so that we can complete your transactions and contact you as needed.
For more details, see the return and complaint policy.

2. RESERVATION OF OWNERSHIP
The Products remain the property of ALFASTANDARD until full payment of all amounts due is received.
3. RELIABILITY AND CREDIBILITY OF INFORMATION
ALFASTANDARD is not responsible if the information provided on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete, or more timely sources of information. Any reliance on the material on this site is at your own risk.
This website may contain historical information. Historical information is not necessarily current and is provided for your reference only. We reserve the right to modify the content of this website at any time, but we have no obligation to update any information. It is your responsibility to review our website for changes.

4. PRODUCTS AND SERVICES
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.
We strive to accurately represent the colors and images of the products available in the store. We cannot guarantee that any color displayed on your computer monitor will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services we offer. All descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time.
We do not guarantee that the quality of any products, services, information or other material purchased or obtained through our website will meet your expectations.

13. CONSUMER COMMENTS AND FEEDBACK
If, at our request, you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party's intellectual property or these Terms of Service.
The customer agrees that their comments will not violate any right of any third-party, including copyright, trademark, privacy, personality, or other personal or proprietary right. You also agree that your comments must not contain libelous or otherwise unlawful, abusive, or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. The consumer is solely responsible for any comments they make and their accuracy. We assume no liability for any comments posted by the consumer or any third-party.

14. PERSONAL INFORMATION
The sending of personal information through the store is governed by our Privacy Policy, which you can check here.

15. ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change, update, or cancel any information in the Service or on any related website at any time without prior notice (including after you have submitted your request).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law.

16. PROHIBITED USE
In addition to other prohibitions set forth in the General Terms and Conditions, the consumer is prohibited from using the website or its content: (a) for any unlawful purpose; (b) soliciting third parties to commit or participate in any unlawful acts; (c) violating any international, federal, provincial, or state regulations, rules, laws, or local ordinances; (d) infringing or violating our intellectual property rights or the intellectual property rights of others; (e) harassing, abusing, insulting, harming, defaming, slandering, disparaging, intimidating, or discriminating based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) submitting false or misleading information; (g) uploading or transmitting viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or any related website, other websites, or the Internet; (h) collecting or tracking the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

17. SEPARATION
In the event that any provision of these General Terms and Conditions is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable part shall be deemed to be severed from these Terms, such determination shall not affect the validity and enforceability of any other remaining provisions.

18. REVOCATION
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These General Terms and Conditions are valid unless and until terminated by either the consumer or us. You may terminate these General Terms and Conditions at any time by notifying us that you no longer wish to use our Services, or by ceasing to use our website.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these General Terms and Conditions, we may also terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly we may deny you access to our Services (or any part thereof).

19. LAW AND JURISDICTION
These Terms and Conditions shall be governed by and construed in accordance with the laws of Portugal.
The applicability of the 1980 Vienna Convention on Contracts for the Sale of Goods (CISG) is explicitly excluded.
18.2 Any dispute or claim arising out of, or in connection with, these Contracts or their creation (including non-contractual disputes or claims) is subject to the non-exclusive jurisdiction of the courts of Portugal.
18.3 As an alternative to resorting to the competent courts, the Customer may choose to submit any substantiated complaint or dispute to a Consumer Dispute Resolution Entity with territorial jurisdiction for this purpose. The list of authorized Consumer Dispute Resolution Entities, including their respective electronic addresses, can be found here on the European Online Dispute Resolution Platform, available at https://ec.europa.eu/consumers/odr/main/?event=main.home.howitworks.
Finally, you can make a complaint through the electronic complaints book available at https://www.livroreclamacoes.pt/inicio.

20. CHANGES TO THE GENERAL TERMS AND CONDITIONS
You can check the most current version of the General Terms and Conditions at any time on this page.
ALFASTANDARD reserves the right, at our sole discretion, to update, change, or replace any part of these General Terms and Conditions by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these General Terms and Conditions constitutes acceptance of those changes.

21. CONTACT INFORMATION
Questions about the General Terms and Conditions should be sent to: hello@autotest-the-original.com.

22. RIGHTS
Without prejudice to any exceptions or limitations to which ALFASTANDARD is entitled by law, the Customer shall always have the legal right to correct the performance of the contract, terminate the contract, and pay damages and/or costs. Regarding any claims for payment of damages or costs, the Liability and Indemnity section of these Terms applies.